Contact Support

Need help with Discord Decoration? We're here to assist you with any questions or issues you might have.

⚡Quick Help

📚

FAQ

Check our frequently asked questions for quick answers to common issues.

Visit FAQ→

📖

How to Use

Learn how to use our Discord decoration tools with step-by-step guides.

View Guides→

📞Get in Touch

Discord Community

Join our Discord server for real-time support and community help

Join Discord Server

Usually responds within minutes

Email Support

Send us an email for detailed support and inquiries

support@discord-decoration.art

Usually responds within 24 hours

GitHub Issues

Report bugs or request features on our GitHub repository

Open GitHub Issue

Best for bug reports and feature requests

📋Before You Contact Us

To help us assist you better, please include the following information:

✓What to Include

•Detailed description of your issue
•Steps to reproduce the problem
•Browser and device information
•Screenshots or error messages
•What you expected to happen

✗Please Avoid

•Sending multiple messages for the same issue
•Using inappropriate language
•Requesting features in support channels
•Sharing personal Discord tokens or passwords
•Asking for help with Discord ToS violations

⏰Response Times

🚀

Discord

< 1 hour

During active hours

📧

Email

< 24 hours

Business days

🐛

GitHub

< 48 hours

For bug reports

🚨Emergency Issues

For critical security issues or urgent problems that affect many users, please contact us immediately through Discord or email with "URGENT" in the subject line.

Security Issues: If you've discovered a security vulnerability, please report it privately via email rather than public channels.